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MailMax Administrator

The MailMax mail administrator lets you manage your email 
POP3/IMAP accounts, forwarding, aliases and autoresponders.

Log into the MailMax administrator by going to:
 E-Mail administrator
Email Address: postmaster@yourdomain.com
Password: password (enter the word password)
DO NOT CHECK System Admin
Click Submit

To add and manage POP/IMAP accounts scroll down, highlight 
your domain and click show details. In the middle of the next 
page click Add MailBox. You may only have one unique mailbox 
name per domain name.

Aliases: If you would like a single mailbox to receive 
email for multiple addresses for that domain you can add
an unlimited number of addresses to each mailbox. Click manage
aliases to add email addresses you wish to receive mail for. Once 
you add an alias to a mailbox that email address can not be used 
again in the mail system.
ALIASES ARE ENTERED IN THE FORM: address

Forwarding: If you would like to forward an address or group 
of addresses to other mailboxes you will need to setup forwarding.
Create a mailbox with the desired account name. You can also
add aliases to this mailbox so you can forward mail for multiple
addresses to any number of mailboxes or offsite email accounts 
such as your Aol or Yahoo account. Uncheck the store mail selection
if you do not intend to check this account using a mail client.
Check the Allow Forwarding box, click Manage Forwards and enter 
the address(es) you wish to forward to.

FORWARDING ADDRESSES ARE ENTERED IN THE FORM: address@domain.com

IMPORTANT! When forwarding mail, uncheck the 
store mail check box associated with that account unless you plan to check 
it with your email client as well. If you do not your email will continue 
to reside on the server even though it has been forwarded.

"Catchrest" Account: You can add an Alias named: catchrest 
to receieve all email for that domain not claimed by other accounts. 
You can also create a separate POP account called catchrest to
receieve all unclaimed email.
To forward all unclaimed email to more than one address create an 
account named catchrest and enable forwarding to those addresses.
Do not use quotes when adding the name catchrest. The name may be 
only added once as any other account name.


IT IS RECOMMENDED THAT YOU FORWARD THE POSTMASTER ACCOUNT
TO PERSON(S) RESPONSIBLE FOR MAIL ADMINISTRATION

Autoresponders: To setup an autoresponder check Allow Responder 
then click Responder Setup. You will be able to set the Subject
and type in a message of up to 255 characters for your auto 
response.

Email Client Configuration:

OUR MAIL SERVER SUPPORTS BOTH POP3 AND IMAP PROTOCOLS (see below)

Incoming server: pop3.domain.com

Outgoing server: smtp.domain.com *

Enable SMTP Authentication and use same username 
and password as logon. If this does not work uncheck.

You can login using two different account name 
or login formats. Note the @ and /

Outlook Express & Outlook
Account Name: user@domain.com
(same as your e-mail account)

Netscape Communicator
Account Name: user/domain.com
(same as your e-mail account but with  / replacing the @)

* SOME ISP's DO NOT ALLOW OUTGOING MAIL ACCEPT THROUGH THEIR SERVERS
IN THIS CASE YOU WILL BE FORCED TO USE THEIR MAIL SERVER. VISIT 
YOUR ISP's WEB SITE OR CONTACT THEIR TECH SUPPORT FOR MORE INFO.

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MailMax Webmail & IMAP Protocol

Log into MailMax Webmail by going to:
webmail 

Use your account name (ex: name@domain.com)
and password to login.

IMPORTANT! When you check email using the webmail system, only email
in your inbox will be available for download using the POP3 protocol to your
local mail client. Once you download and delete mail off of the server your inbox email
will no longer be available via webmail. Webmail uses the IMAP protocol and stores  
email using the IMAP folder system on the mail server. To handle 
this you can do one of two things.

1) Change your email client to use the IMAP protocol. This will allow 
you to synchronize your email and folders between webmail and and unlimited 
number of mail clients. You have the option of synchronizing only certain folders
in your mail client. For instance - you may want to leave messages in your
Inbox when checking webmail, then in your mail client (Outlook or eq.) 
sychronize just your Inbox. You can then drag new messages from your Inbox to 
your non-synchronized folders for security. This will delete mail from the server.


2) Alternatively you can leave your email client set to retrieve mail 
via the POP3 protocol and download only new messages received by your 
account to your mail client. All email and folders residing in your 
webmail will remain in tact but not accessable by your POP3 mail 
client. 

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